Croco Casino Terms & Conditions

These Terms and Conditions govern access to and use of the Croco Casino website, gaming services, promotions and related features. By creating an account or using the platform, you confirm that you have read, understood and agreed to these terms.

Please review this document carefully before playing. If you do not accept any provision, you must not register for or use Croco Casino. Certain games, promotions or services may also have additional rules that form part of these terms.

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Agreement to These Terms

These Terms and Conditions create a binding agreement between you and Croco Casino. They apply to every visit, account activity, deposit, withdrawal, game session and promotional interaction carried out through the platform.

Game-specific rules, bonus conditions and other notices displayed on the website may supplement these terms. Where a specific rule conflicts with a general provision, the specific rule will apply to the relevant activity. You are responsible for keeping yourself informed about the current version of the applicable rules.

Who May Use Croco Casino

Croco Casino is available only to individuals aged 18 or over. By using the service, you confirm that you meet the minimum legal age applicable to you and that you are permitted to participate in online gambling under the laws relevant to your location.

You must not access the platform from a place where online gambling is prohibited or restricted. Croco Casino may limit access to particular locations, games or services where necessary. You are responsible for checking the rules that apply to you before playing.

Creating Your Player Account

Only one personal account may be created for each player unless Croco Casino gives written permission otherwise. Registration details must be accurate, complete and kept up to date. You must not register using another person's identity or provide information that is misleading.

Your login details must be kept confidential. You are responsible for activity carried out through your account unless you notify Croco Casino promptly of unauthorised access. Account access must not be sold, transferred, shared or made available to another person.

• Use your own name and personal information when registering.
• Keep passwords and account credentials secure.
• Update information when it changes.
• Notify Croco Casino if you suspect unauthorised use.

Identity and Security Checks

Croco Casino may request documents or information to confirm your identity, age, address, payment ownership or other account details. These checks support account security, fraud prevention and compliance procedures. Requested material must be genuine, current and legible.

Processing times may vary while information is reviewed. Withdrawals or other account functions may be delayed until verification is completed. If you do not provide reasonable information within the requested period, Croco Casino may restrict, suspend or close the account in accordance with these terms.

Funding Your Account

Deposits must be made using a payment method held in your own name or otherwise authorised for your use. You must not use payment instruments belonging to another person. Croco Casino may reject, reverse or investigate transactions that appear unusual, unauthorised or inconsistent with your account information.

You should confirm the amount and destination of each deposit before submitting it. Deposited funds are intended for gaming activity and must not be used to test payment methods, move funds between individuals or support unlawful activity. Any applicable transaction limits, processing conditions or game requirements will be shown on the website or during the transaction.

You remain responsible for any fees charged by your bank or payment provider. Croco Casino is not responsible for delays caused by external financial institutions or technical issues outside its reasonable control.

Receiving Withdrawals

Withdrawal requests may be subject to account verification, payment checks and any applicable wagering or promotional conditions. Croco Casino will generally return funds through an appropriate method connected with the original deposit, where practical and permitted.

You must provide accurate payment details and ensure that the receiving account belongs to you. A request may be delayed, declined or adjusted where there are unresolved identity concerns, suspected misuse, duplicate accounts, chargebacks or outstanding bonus requirements.

Withdrawals are processed within a reasonable period, but the final arrival time may depend on the chosen payment provider. Croco Casino may apply reasonable transaction limits and may request further information before releasing funds.

Promotions and Bonus Rules

Promotions, bonuses, free spins and other offers are available subject to their individual terms. Those terms may specify eligibility, minimum deposits, wagering requirements, game contributions, maximum winnings, expiry dates and withdrawal restrictions.

Unless an offer says otherwise, promotions may be limited to one per person, household, device, payment method or IP address. Croco Casino may remove a bonus or related winnings where an offer has been obtained through deception, technical manipulation, multiple accounts or a breach of its conditions.

Before accepting an offer, you should read all promotional rules. A bonus balance is not the same as withdrawable cash, and accepting a promotion may affect your ability to withdraw associated funds until its conditions are satisfied.

Using the Platform Properly

Croco Casino must be used for lawful personal entertainment. You agree to provide truthful information, follow these terms and use the website, software and games only for their intended purposes.

You must take reasonable steps to protect your device and account. This includes using secure software, avoiding unauthorised access and not interfering with the operation of the platform. If you identify an error, vulnerability or incorrect game result, you should stop using the affected feature and report it promptly.

Conduct That Is Not Allowed

The following activities are prohibited:

• Creating or controlling more than one account without approval.
• Using another person's account, payment method or identity.
• Manipulating games, results, promotions or technical functions.
• Using bots, scripts, automated systems or other unauthorised tools.
• Attempting to exploit an error, malfunction or pricing mistake.
• Using funds connected with fraud, theft, money laundering or other unlawful conduct.
• Interfering with the website, servers, networks or other players' access.
• Submitting false, altered or misleading documents.
• Using the service in breach of applicable laws or third-party rights.

Croco Casino may investigate suspected prohibited conduct and take appropriate action, including cancelling transactions, removing promotional benefits, restricting access or referring matters to relevant authorities where appropriate.

Ownership of Website Materials

Unless stated otherwise, the Croco Casino name, branding, website design, text, graphics, software and other platform content are owned by or used under the authority of Croco Casino or its relevant licensors. These materials are protected by applicable intellectual property rules.

You receive a limited, personal and non-transferable right to access the platform for its intended purpose. You must not copy, publish, modify, distribute, reverse engineer, commercially exploit or create derivative works from Croco Casino content without prior permission.

Limits on Responsibility

Croco Casino aims to provide a reliable service but does not guarantee that the website, games or related features will always be available, uninterrupted, error-free or compatible with every device. Access may be affected by maintenance, network problems, software faults or circumstances outside reasonable control.

To the extent permitted by applicable law, Croco Casino is not responsible for losses resulting from unauthorised access caused by your failure to protect account credentials, interruptions caused by third parties, inaccurate information supplied by you or your misuse of the platform.

Nothing in these terms is intended to exclude or limit a right or protection that cannot lawfully be excluded or limited. You should play only with funds you can afford to lose.

When Access May Be Restricted

Croco Casino may suspend, limit or close an account where it reasonably considers that these terms have been breached, verification has not been completed, activity presents a security concern or continued access may create legal, financial or operational risk.

An account may also be restricted at your request, including for a cooling-off period or self-exclusion. During a suspension, you must not attempt to create another account or bypass the restriction. Subject to applicable rights and any necessary investigation, valid remaining funds may be handled after outstanding matters have been resolved.

Handling Personal Information

Croco Casino collects and uses personal information for purposes such as account administration, identity checks, payment processing, security, customer support and responsible gambling measures. Information may be shared with service providers or other parties where reasonably necessary to provide the service, protect users or meet applicable obligations.

You should ensure that information submitted to Croco Casino is accurate. Privacy practices, data retention, security measures and available rights may be explained in the applicable Privacy Policy. By using the platform, you acknowledge that information must be processed to operate and protect your account.

Safer Gambling Expectations

Gambling should be treated as entertainment, not as a way to make money or resolve financial difficulties. Set personal limits before playing and take breaks if gambling stops being enjoyable or begins to affect your finances, relationships, work or wellbeing.

• Set a budget and avoid chasing losses.
• Do not gamble when distressed, under the influence or unable to make clear decisions.
• Use available deposit, spending, session or access controls where offered.
• Request a break or self-exclusion if you need distance from gambling.
• Seek independent professional support if gambling is causing concern.

Croco Casino may apply measures designed to support safer gambling, including account reviews, limits or restrictions. You remain responsible for deciding whether gambling is suitable for you.

Changes to These Conditions

Croco Casino may update these terms to reflect changes to the service, promotional structure, security practices or applicable requirements. The latest version will be made available on the website, with the effective date updated where appropriate.

Changes will apply from the stated effective date or, where no date is provided, when published. Continued use of the platform after an update indicates acceptance of the revised terms. If you do not agree, you must stop using the service and may request account closure.

How to Reach Croco Casino

For questions about these Terms and Conditions, account access, verification, payments, promotions or responsible gambling options, contact Croco Casino at [email protected]. Include enough relevant information to help identify your query, but do not send passwords or complete payment credentials.

These terms should be read together with any applicable privacy, bonus, game and responsible gambling information displayed on the platform. If you need independent advice about your rights or obligations, consider obtaining advice from a suitably qualified professional.

Last updated: 6 August 2026